National Day holiday just past, for the car rental industry, is also a golden week. It is understood that during the holiday extremely strong around the car rental market, many car rental companies have suffered a "car" hard to find the situation
. "Get a driver's license for years, but there is no intention to keep private car, so rent a car during the National Day with the family car out to play. Calculated, few people compared to the cost to rent a car or train, plane Fees
To the economy lot. Own car, do not buy a ticket cars on the clogged, both economic freedom. "Mr. Wang, a car rental people counting the economic accounts to reporters.
Travel this holiday car rental, as Mr. Wang is not in the minority of users, the reporter learned that China's largest chain of car rental service provider of a Hi vehicles operate more than 6,000 car rental vehicle was robbed Sept. 30 to rent a space in throughout
State scores of more than 130 large and medium cities all outlets of the car rental rates as high as 100%. Hey relevant person in charge of a car, told reporters, such as Beijing, Shanghai, Shenzhen, Chengdu, Sanya and other "double" in the book market is heating up
Fast, or even show a "blowout" erupted, car rental, mostly youngsters, especially popular with economy cars, especially around 200 yuan per day for the Elysee, Chevrolet, new music style and other economic models for relatively tight
. It is understood that more and more people are now enrolled in the driver's license, car travel has become a good choice holidays, car rental is becoming a popular way to travel, however, and all service industries, car rental services industry
Awareness and quality is the lifeblood of enterprises can not be ignored. That price is no longer a battle for the market the most effective way to really enhance the quality of service and influence on brand recognition plays a vital role. As
Li Yaofeng industry experts say "at this stage of the competition in China's car industry will eventually focus on one point - service competition."
Convenient services in the end will be
As the industry leader in car rental, car rental has always advocated a Hi optimize the customer experience, service quality and gain market strategy. From the beginning of the establishment for corporate users (high-end business travelers) and individuals were released
Differentiated services and by car with the driving services to meet the diverse needs of customers in different characteristics, aside red tape, a hi car rental for "Hertz model" for the local optimization and improvement. A "two cards one card," the Rent
Rent model, free deposit, free warranty, customers only need to provide ID cards, driver's license plus easy to get credit card pre-authorization. In addition to a simple procedure, a car rental Hi ERP system using self-developed first convenient one-stop Online Booking
, As well as provide a variety of booking methods: QQ, MSN, mobile phone or WAP booking Taobao. The car has recently launched a Hi TenPay conducted with the cooperation in the QQ small purse open platform click of a mouse to
QQ small wallet by booking online in real time, and can enjoy free warranty, free rental deposit services.
To emphasize the user pick up the car and the convenience of the car, a car rental stores throughout the country Hey, more than 70 cities, the huge store network coverage in major hub cities, businesses, residential areas, sufficient to meet the country's different
To take the car needs. Not only that, a Hi Car Rental also provides bus service to send the city, the staff can be the vehicle to the designated locations, or to a designated location to retrieve the vehicle, replacing the user the trouble to run around stores. Convenient services to really
Works in the end.
Details of the service highlights the strength of enterprises
Survey shows that car users are most concerned about is the details of services, such as vehicle usage, product selection, set (get) the efficiency of the car even if a unified visual identity for each of these tests are integrated enterprise
Combined strength and sense of service. Hey car a solid financial barriers to providing customers with the most extensive model selection, robust technology platform and the reservation system to "zero car waiting for" the efficient service provided adequate protection, "point and area
With "scale layout in depth each of the core city, all the stores all the way to Direct to ensure" standard service. "Hey, in a car rental, all rental vehicles are new vehicles purchased from the manufacturer, and periodically
"Physical" in the 4S shop for professional maintenance, rental properties all vehicles must pass before the safety inspection, thorough cleaning and to ensure that the fuel tank full of oil, face to face with customers in the pre-delivery inspection.
In addition to the hardware to ensure that, the more crucial is the business philosophy and as a core set of soft power, as chairman and CEO of a hi Car Chapter Rui-ping said, "the details of service is not to say it, but
Made out. Only an honest heart, a true service to get user satisfaction. "In this basis, a car rental Hi refresh constantly to advance the sense of service industry standards, smiling face of every user, with a positive
The face of every car rental service to users, with the persistent belief practicing with a Hi Car service concept, with concrete actions to fulfill the industry benchmark for enterprise car rental mission.
"Great service" set the industry benchmark
As a "service" as the heart of the car rental industry, the industry relies on the development and upgrading service standards improved. Hi from a car rental business has to be a tireless service innovation, from the most basic service concept
Basis of the "Car-wait" to the "city delivery vehicle services," not deductible insurance services ", a hi car rental constantly to advance the sense of service to refresh the industry standard. Perhaps Chapter Ruiping service philosophy and corporate vision on this point
The best interpretation: "As an industry leader, a car rental Hi to enhance consumer value will always experience at the core: Strengthening sub-location and product innovation, accelerate the deepening of the network layout, will make the ultimate service to every detail,
Provide consumers with more value-added and convenient experience. Consider: When the user needs to car, no matter where one phone call, a moment, the car you choose will fill up, clean to you, the car
Where there will be flowers for you, CD, and GPS navigation systems, this is a very wonderful experience, but also our responsibilities. "Zhang said.
Hot Tags:
